Customer Service
For additional information, please contact our office and a staff member will be happy to assist you. Feel free to send a text to the number listed to the right for a quick reply between 9:00 – 5:00 EST.
When contacting a member of our staff, please include the name, date, and the city of the tournament you are interested in, as well as the name and age of the team you are with. If you are inquiring about tournament placement or availability, please include a link to your MyHockeyRanking if you have one.
- Team Placement and Event Entry
- On and Off Ice Officials
- Mark Goodman – email
- Discounts, Travel Permits, and Payments
- Tournament Directors
- Teresa McManamon – email
- Bag Tags, Rosters, and Team List
- Madonna May – email
- Entertainment Coordinator
- Holly Coleman – email
- Scheduling
- Hotel and Rooming Services
- Team Travel Source – hockey@teamtravelsource.com
- Call/Text – 502.354.9103
- Team Rooming and Booking here
General Phone
Phone: 248.399.1694
Text: 248.936.6518
Office and Mailing Address
Big Bear Tournaments
21800 Melrose Ave. Suite 1,
Southfield MI 48075